Welcome to Nurnazar Store. By accessing and using our website (https://nurnazar.com/), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. Acceptance of Terms

By using our website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, customers, and anyone who accesses our website or purchases products from Nurnazar Store.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website.

You must not:

• Use the website in any way that violates any applicable local, national, or international law
• Engage in any conduct that restricts or inhibits anyone's use of the website
• Attempt to gain unauthorized access to our systems or networks
• Use any automated systems or software to extract data from our website without our permission
• Transmit any malicious code, viruses, or harmful materials

3. Product Information

We make every effort to display our products as accurately as possible, including descriptions, images, pricing, and availability. However:

• Product colors may vary slightly depending on your computer or mobile device screen settings
• We reserve the right to correct any errors, inaccuracies, or omissions in product information at any time
• Product availability is subject to change without notice
• We do not guarantee that product descriptions or other content on our website are error-free

All products sold on Nurnazar Store are subject to availability. We reserve the right to discontinue any product at any time.

4. Pricing

All prices are listed in the currency displayed on our website and are subject to change without notice. We strive to ensure all pricing information is accurate, but errors may occur.

In the event of a pricing error:

• We reserve the right to cancel any orders placed at incorrect prices
• We will notify you if a pricing error affects your order
• You will have the option to reorder at the correct price or receive a full refund

Prices do not include shipping costs unless otherwise stated. Shipping charges will be added to your order total during checkout.

5. Orders and Payment

Placing an Order

When you place an order with Nurnazar Store, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Order confirmation emails do not constitute acceptance of your order. Your order is confirmed only when we ship the products and send you a shipping confirmation.

Payment

Payment must be made in full at the time of ordering. We accept major credit cards, debit cards, and other payment methods as displayed during checkout. All transactions are processed securely through encrypted payment gateways.

By providing payment information, you confirm that:

• You are authorized to use the payment method provided
• Sufficient funds or credit are available to cover the purchase
• All information provided is accurate and complete

We reserve the right to refuse payment from any source if we suspect fraudulent activity.

6. Shipping and Delivery

We ship to addresses worldwide. Shipping costs and delivery times vary based on your location and the shipping method selected.

Delivery Times

Estimated delivery times are provided during checkout and are approximate only. We are not responsible for delays caused by:

• Customs clearance procedures
• Weather conditions
• Courier service delays
• Incorrect or incomplete shipping addresses provided by the customer
• Other circumstances beyond our control

Shipping Address

You are responsible for providing accurate and complete shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, you may be charged for reshipping costs.

Risk of Loss

All items purchased from Nurnazar Store are shipped pursuant to a shipment contract. The risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns, Refunds, and Exchanges

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return eligible items within 14 days of delivery.

To be eligible for a return:

• Items must be unused, unwashed, and in original condition
• Items must have all original tags and packaging
• You must provide proof of purchase (order number)

Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons, including:

• Items marked as "Final Sale"
• Clearance or discounted items (unless defective)
• Items that have been worn, washed, or altered

Return Process

To initiate a return, contact us at  info@nurnazar.com with your order number and reason for return. We will provide you with return instructions and our return address.

Refunds

Once we receive and inspect your returned item, we will send you an email notification. If approved, your refund will be processed to your original payment method within 7-10 business days.

Please note:

• Original shipping charges are non-refundable
• Return shipping costs are the customer's responsibility unless the item is defective or we made an error
• Refunds are issued for the product cost only

Exchanges

If you need a different size or color, contact us to arrange an exchange. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you, including return shipping.

8. Intellectual Property

All content on the Nurnazar Store website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Nurnazar Store or our content suppliers and is protected by intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from our content without permission
• Use our trademarks, logos, or brand names without authorization
• Frame or mirror any part of our website without our written consent

Anime characters, logos, and related imagery featured on products may be trademarks of their respective copyright holders. We respect all intellectual property rights and work only with licensed or authorized merchandise.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

By using our website, you consent to:

• The collection and use of your information as described in our Privacy Policy
• Receiving order confirmations and shipping updates via email
• Optional marketing communications (you can unsubscribe at any time)

We will never sell or share your personal information with third parties without your consent, except as required to process your order or comply with legal obligations.

10. User Accounts

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.

We reserve the right to suspend or terminate your account if:

• You violate these Terms and Conditions
• You engage in fraudulent or illegal activity
• You provide false or misleading information

11. Limitation of Liability

To the fullest extent permitted by law, Nurnazar Store, its owners, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage resulting from your use of our products
• Any interruption or errors in our website or services
• Any damages resulting from unauthorized access to our systems

Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless Nurnazar Store and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:

• Your violation of these Terms and Conditions
• Your use of our website or products
• Your violation of any rights of another party
• Any fraudulent or illegal activity on your part

13. Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We do not endorse or control these websites and are not responsible for their content, privacy policies, or practices.

Accessing third-party websites is at your own risk. We recommend reviewing the terms and conditions and privacy policies of any third-party sites you visit.

14. Disclaimers

Our website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that our website will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy or reliability of any information on our website

We do not guarantee that:

• Our website will meet your requirements
• Defects will be corrected
• Our website or servers are free of viruses or harmful components

15. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, fires, floods, or severe weather
• War, terrorism, or civil unrest
• Government actions or regulations
• Labor disputes or strikes
• Pandemics or health emergencies
• Internet or telecommunications failures
• Supplier or courier service failures

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Ras Al Khaimah, UAE.

17. Dispute Resolution

If you have any concerns or disputes regarding our products or services, please contact us first at  info@nurnazar.com. We will make every reasonable effort to resolve the issue amicably.

If we cannot reach a resolution through direct communication, you agree to attempt to resolve the dispute through mediation before pursuing any legal action.

18. Modifications to Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website.

Your continued use of our website after any changes constitutes your acceptance of the revised terms. We encourage you to review these Terms and Conditions periodically.

The "Last Updated" date at the top of this page indicates when these terms were last revised.

19. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Nurnazar Store regarding your use of our website and purchase of our products.

21. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Nurnazar Store.

22. Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

Nurnazar Store

Email:  info@nurnazar.com
Phone: +971 58 956 1577
Address: AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

23. Age Restriction

Our website and services are intended for users who are at least 18 years old. If you are under 18, you may use our website only with the involvement and consent of a parent or legal guardian.

By using our website, you represent and warrant that you are at least 18 years old or have obtained parental/guardian consent.

24. Product Safety

While we carefully select all products for quality and safety, please note:

• Some products may contain small parts that pose choking hazards for young children
• Products are intended for their described purpose only
• Follow all care instructions to maintain product quality
• Discontinue use of any product that shows signs of damage

We are not responsible for misuse of products or failure to follow care instructions.

25. Promotional Materials

By making a purchase or creating an account, you may receive promotional emails about new products, special offers, and anime community updates. You can unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in any promotional email
• Contacting us at  info@nurnazar.com
• Updating your account preferences

Please note that even if you unsubscribe from promotional emails, you will still receive transactional emails related to your orders.

Thank You

Thank you for taking the time to read our Terms and Conditions. We appreciate your business and look forward to serving you at Nurnazar Store.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.

Happy Shopping!

Nurnazar Store
AL Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE

Email:  info@nurnazar.com | Phone: +971 58 956 1577